Disclosures, Terms and Conditions


MARINER ACCESS CARD (MAC) AGREEMENT TERMS AND CONDITIONS

The Coastal Cash Account The Account is a record of pre-deposited funds accessed by the Cardholder for the purpose of purchasing products and services. There is no daily limit on the number of purchases that may be made and debited; however, no debits or charges shall exceed the amount of deposited funds. No interest shall be paid to the Cardholder on any balance in the account. The Cardholder understands and agrees that the Account shall not be used as a credit card or to obtain cash advances. The Cardholder understands and agrees that the Account is nontransferable. The Account is automatically activated when the Cardholder’s MAC is issued. Deposits may be made by cash, or credit card (MasterCard, Visa, Discover, and American Express). Deposits can be made as follows: (1) At any Value PHIL Machine (located in the Library and Lakeside Village Lobbies); (2) Online, via eAccounts, using MasterCard, Visa, Discover and American Express.

Transaction Fees There are no charges assessed to the Cardholder for any retail transaction(s)

The MAC The mechanism for accessing the Cardholder’s Account shall be the MAC, herein referred to as “Card.” The Cardholder must present his/her Card at the time of use in order to purchase products or services.

Lost, Stolen, or Damaged, or Replacement Cards Lost, stolen, or damaged cards, and the balances they contain, are the responsibility of the Cardholder. The College of Coastal Georgia assumes no responsibility for withdrawals from a lost or stolen card. Lost, stolen, or damaged Cards may be reported at the Card Office or by calling us at (912) 279-5748 during regular business hours. Cards lost or stolen after Card Office regular business hours should be suspended via the CCGA eAccounts website. Cards may be replaced at the Card Office located in the Andrews Center on the Brunswick Campus during regular office hours in accordance with current policies. A replacement fee of $25 will be assessed. Found Cards are to be returned to the Card Office. The Cardholder will be contacted via CCGA email, and the Card will be held in the Card Office until claimed. Card replacements due to name change will be assessed a fee of $10.

Effective Date These terms and conditions are effective twenty-one (21) days from July 1, 2019, and shall remain in force until written notification is received.

Error Resolution If there is an error on a receipt, or if the Cardholder would like more information about a specific transaction, the Card Office may be contacted by telephone at 912-279-5748 or by mail within sixty (60) days of noticing the error. In the event of verbal notification, the Card Office may require that the Cardholder submit a written notification within ten (10) business days. When making a request for an adjustment to the Account, the Cardholder must furnish the following information: (1) the Cardholder’s name and Account number; (2) a description of the transaction in question and explanation of the discrepancy; and (3) the dollar amount of the transaction in question. The Card Office will investigate the Cardholder’s request within ten (10) business days. If any error is found, the Card Office will make necessary adjustments to the Cardholder’s Account. If no error is found, the Card Office will provide the Cardholder with a written explanation within three (3) business days of the conclusion of the investigation. The Cardholder may request copies of the document(s) used to conduct the investigation. Purchase Refunds and Returns Merchandise may be accepted for return in accordance with the refund policy in effect at the place of purchase of the product(s) or service(s). Any refund(s) shall be credited to the Cardholder’s Account; no cash refund(s) will be made for any purchase made with the Card.

Purchase Refunds and Returns Merchandise may be accepted for return in accordance with the refund policy in effect at the place of purchase of the product(s) or service(s). Any refund(s) shall be credited to the Cardholder’s Account; no cash refund(s) will be made for any purchase made with the Card.

Coastal Cash Account Closure The Account may be closed if the Cardholder ceases to be a student (upon graduation or official withdrawal from the College of Coastal Georgia) or employee of the College of Coastal Georgia. Refunds in excess of $10 may be applied for at the Card Office by completing a Refund Request Form. Only amounts in excess of $10 will be refunded. For a student or an employee, the College of Coastal Georgia will mail a check, equal to the amount of the refund to the address indicated on the Refund Request Form within 30 days of receipt. Effective June 20, 2018, and annually on May 30th thereafter, cards that have been inactive for at least 12 months will be charged a $25 inactivity fee. If the balance is less than $25, the entire balance will be collected. The Card Office reserves the right to close any Account that is inactive for twenty-four (24) months or more and any remaining balance in the Account will be forfeited.

Dining Dollars Dining Dollars are funds included in certain Residential meal plans that can be used at any of the dining facilities at either campus, but cannot be used in the vending machines. If a student makes a purchase from a dining facility and has funds in both the Dining Dollars and Coastal Cash accounts, Dining Dollars will be accessed first until exhausted unless otherwise requested at the registers Dining Dollar balances remaining at the end of each semester will be posted to the next semester that the student is registered for each Academic year. Unused Dining Dollars, in excess of $10.00, remaining at the end of the Academic year, will be credited to the student’s account. If the Cardholder ceases to be a student or employee of the College of Coastal Georgia due to separation (graduation, official withdrawal or no longer employed), a refund of remaining Dining Dollars, in excess of $10.00, will be mailed to the last known address within Thirty (30) days of the last day of the semester.

Receipts If the point of sale terminal is equipped to provide a receipt, the Cardholder will either receive a receipt as a matter of course or upon request. It is the Cardholder’s responsibility to ensure that the receipt is correct.

Disclosure of Account Information to Third Parties Information about the Cardholder’s Account will be disclosed to third parties only for the following reasons: (1) in order to complete a transaction; (2) in order to comply with a government agency or court order; (3) in conjunction with all other cardholder accounts in the aggregate but not specific in regard to any individual’s account; or (4) with Cardholder’s written permission.

Changes in Terms and Conditions The terms and conditions of this Agreement are effective and remain binding until the Cardholder is otherwise notified in writing. If any changes are made to the terms and conditions, the Card Office shall provide the Cardholder with notice of change(s) at least twenty-one (21) days in advance of the effective date. Prior notice need not be given where immediate change in terms and conditions is necessary to maintain or restore the security of the Account.

Governing Law This agreement shall be governed by and construed in accordance with the laws of the State of Georgia.

DO NOT punch holes in your MAC. This will deactivate the chip embedded in the card.

revised July 1, 2019


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