Frequently Asked Questions - Move-In Fall 2020


Are the residence halls safe to enter?

We are following guidance from federal, state, and local health officials as we thoroughly clean the residence halls prior to move in. The Housekeeping staff will implement enhanced cleaning in all common areas (e.g. lobbies, laundry rooms, study lounges, and kitchens) and on high-touch surfaces. Custodial staff will receive appropriate PPE and training consistent with their duties. Housekeeping and Residence Life staff have received training and will use appropriate personal protective equipment (PPE). Please follow all CDC instructions to help us limit the spread of COVID-19: Prior to your arrival, if you or anyone in your party should feel unwell, have a fever or cough, or have been in contact with someone that could have been exposed to COVID-19, we ask that you (and/or they) stay off-campus and contact us to find alternate arrangements. Please contact us at 912-279-4560 to let us know. Wash your hands regularly with soap and water for at least 20 seconds as needed (especially if you’re stopping for a water or snack break while unpacking). Avoid touching your eyes, nose, and mouth while unpacking and moving. Always utilize social distancing while on campus and during move-in.

What is the procedure for physical distancing and sanitizing during move-in?

Residence Life and Housing strongly recommends residents and guests moving in to wear face coverings throughout the move-in process. Face coverings will be provided to students as a part of their move-in packet. Residence Life and Housing will have extra face-coverings available on site as well. We will place signage on elevators limiting occupancy. We will post safe usage guidelines including physical distancing and occupancy limits for all common areas, including lounges, kitchens, and lobbies. Traffic flow signs will be posted throughout all of the common areas of the buildings to ensure physical distancing can be maintained for residents as they move in. We will place hand sanitizing stations in buildings, particularly around elevators, restrooms, and common areas. We will increase the cleaning/disinfection frequency of common "high touch" areas (including elevator buttons and exterior door handles) and restrooms throughout each day of the move-in period. Carts will be provided for aiding in the move-in process and each will be cleaned between uses by Residence Life and Housing staff.

How do I sign up to move in?

Our move-in process will be lengthened in order to accommodate social distancing recommendations. Residence Life and Housing will send official communication to both your student and personal email. In this email, you will fill out the survey requesting the dates/times you would like to move in between Saturday, August 8 and Sunday, August 16. We will email with your confirmed date/time slot.

When is the last day/time I can sign up for a move in time?

We encourage you to sign up for a move in time slot as soon as possible, but you must sign up for a move in date/time no later than Wednesday, August 5.

Am I required to have all my housing payments completed or set up before I can move in?

In order to guarantee a smooth move-in process, you will be expected to have your fall schedule and tuition and fees payment in order prior to your arrival. We encourage you to go ahead and reach out to the Financial Aid office and the Bursar’s office now regarding your student account. Only students who have completed their Financial Aid files and/or have paid any outstanding balance will be allowed to move into the halls.

Where do I go when I arrive on campus for move in?

You will need to go to the Conference Center first to check in. After the Conference Center process concludes, you will go to your assigned residence hall.

What will happen at move-in?

During check in at the Conference Center, you will check with the Financial Aid, Bursar, and Admissions offices to ensure you have taken care of any outstanding enrollment documentation. You will not be allowed to move into the residence hall until you have completed this check in process. When you check in at the residence hall, you will receive your move in packet.

Who can be present at move-in?

Your family and/or friends are welcome to help you move-in! In support of the CDC guidelines of limiting the number of individuals in confined spaces to 10, you can bring up to two other people to assist you with the move-in process. Before coming to campus to move in, all individuals should check for symptoms using the COVID-19 screening checklist provided with your assignment email. Anyone exhibiting symptom(s) should not come to campus and should consult their health care provider.

Will there be volunteers to help with my move-in?

There will not be campus or community volunteers to help with move-in this year for your health and safety. Staff will be in the buildings and available to provide directions, but students and their guests will be responsible for moving their items into their room.

Can my roommate and I move in on the same day and/or arrival window?

We want to make your move-in experience go smoothly with your new suitemate and we will work on these requests on a case-to-case basis. If you approved to move in on the same day and in the same arrival window as your suitemate, we ask that you have a conversation about navigating the unpacking process safely and effectively, while adhering to the move-in guidelines. All roommates should have a general conversation to coordinate how you will unpack your rooms, get acquainted in person, and acclimated to residential living using practical social distancing.

What if I arrive early to my time slot?

If you arrive early to your time slot, we ask that you wait to until your move in time slot to arrive at the Conference Center. We are adhering to social distancing guidelines, which limits the amount of people in the building at the same time.

What if I arrive late to my time slot?

If you are expecting that your travels may take longer than originally planned and you will be arriving late to your time slot, please call the Residence Life and Housing office at 912-279-4560. From there, we will be able to determine the time frame for you to complete your move in process. Please know we are doing our best to regulate the amount of people in the building at the same time so you may have to wait longer to complete your move in.

Am I required to exit the building at a certain time on my move-in day?

In order to provide all students with adequate time to unpack and set up their rooms, all guests must vacate the building after your time slot concludes. In order to limit the amount of people in high traffic areas and maintain social distancing guidelines, it is important to adhere to your arrival time, follow designated traffic patterns in the buildings, and close your door when inside your room.

If I move in early, do I have to go back home and not return until classes start? Or am I allowed to stay in my room once I am moved in?

If you receive your move in time slot during the Stop, Drop, and Roll process, you will be required to return home after you finish moving in. You will return to campus on August 15 from 2pm to 6pm. If you participate in the General Move-In process, you will be able to stay in your room once you have finished moving in.

Will I be charged additional nights if I move in at the start of the move in time period?

No, your housing cost will not be increased based on the time you moved in.

I have decided that I no longer want to live in the residence hall, how do I cancel my housing application?

While we are sad to see you go, we understand you may want to cancel your housing application. If you would like to cancel your housing application, please contact Residence Life and Housing at 912-279-4560.

What if I feel uncomfortable with my room assignment?

Residence Life and Housing will do everything possible to place you into a space that makes you the most comfortable. However, due to limited space in the residence halls, it might take a little time to accommodate your request.

Am I required to wear a face mask during move in?

Yes. Effective July 15, 2020, the College will require all faculty, staff, students, and visitors to wear an appropriate face covering while inside campus facilities/buildings where six feet social distancing may not always be possible. Face covering use will be in addition to and is not a substitute for social distancing. Face coverings are not required when alone in an enclosed office or study room, in one’s own residence hall room or suite, or in campus outdoor settings where social distancing requirements are met. Anyone not using a face covering when required will be asked to wear one or must leave the area. Repeated refusal to comply with the requirement may result in discipline through the applicable conduct code for faculty, staff or students. Reasonable accommodations may be made for those who are unable to wear a face covering for documented health reasons.

Am I required to sign the “Acknowledgement of Risk” form?

Yes, all residents who move into the residence halls will be required to sign this document prior to move in in the move-in.

Who is the best form of contact during the move in process?

During move in, Residence Life and Housing Student Staff, such as Resident Assistants and Desk Assistants are the best form of contact. You may also contact your respective Residence Hall Director. RHD Erin Schneller (eschneller@ccga.edu and 912-279-5826) is the main contact for Mariner Village and Coastal Place Apartments. RHD Ineia Mansfield Benton (imansfieldbenton@ccga.edu and 912-279-4591) is the main contact for Lakeside Village. You are also more than welcome to call our main Residence Life and Housing line at 912-279-4560.

What if I or someone close to me starts showing possible symptoms of COVID-19?

Please ask them to make an appointment at the Glynn County Health Department at 2747 Fourth Street, Brunswick, GA 31520 or call 912-264-3961 or call the Student Health Center at 912-279-4537. Please also alert Residence Life and Housing staff. We will keep you informed of the outcome.

What is the move-in process if I am a student athlete?

We will work directly with you, your coach, and the Athletic Director to coordinate your move-in date/time.

How should I pack my things?

In order to be certain that your belongings make it to your room, please follow these guidelines when packing: Don't bring it all! Given the current COVID-19 situation, we are asking that residents please limit the volume of belongings they bring with them to campus in case they are required to change rooms or return home during the semester. Residence Life and Housing will provide a suggested packing list with the assignment email to help narrow down items to bring. Consider bringing a dolly or handcart to make moving in easier. Clearly label your belongings with your full name, residence hall, and room number. Include labels on everything and make them easily visible. Pack everything in a box, suitcase, or storage bin. Loose items are more likely to get lost and create more trips back and forth. In addition, in the event of inclement weather your belongings will be much safer in a box than on their own! Size matters (and weight too)! Remember that, in a lot of cases, you will be using stairs and not elevators to move your belongings. Communicate! Make sure that you have talked with your roommate(s)/suitemate(s) and made an effort to avoid duplicating items for your room. Be informed! Make sure that you review the Mariner Packing List and know what is and is not allowed in your room. Again, this will save time and effort for everyone!

Will the dining hall be open during move in?

As Dining Services is getting prepared for the fall semester, on Friday, August 14, dinner will be the start of your fall 2020 meal plan. On Saturday, August 15, breakfast and lunch will be on your own. The dining hall will be open for dinner on that day. On Sunday, August 16, the dining hall will be open for breakfast, lunch, and dinner.

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